Posts Tagged ‘Independent Health’
Expert Forum: How in-community customer service helps its customers, neighborhoods thrive.
More than ever, healthcare organizations must connect customers with services that provide value, while understanding their concerns on a local level. Superior customer service can support everything from business retention to brand promotion and improved access to healthcare options.
Read MoreExpert Forum: Third-party ratings are good for your health.
Third-party ratings are a good predictor of how satisfied employers and their employees will be with their health plans, and how well they may be taken care of when they need services. Learn the key factors behind the NCQA rating system, and discover why Independent Health is at the top.
Read MoreExpert Forum: Key questions employers should ask before choosing group health coverage
Several studies underscore the cost of poor health on worker productivity, including a 2018 study by the Integrated Benefits Institute which found costs related to lost productivity from illness amounts to $530 billion annually, or 60 cents for every dollar employers spend on health coverage.
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