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How to use “trust but verify” to manage staff, processes, and workflow

By Mike Cardus  |  Organizational Development Consultant, Executive Exchange Facilitator I’m a facilitator for the Buffalo Niagara Partnership’s Executive Exchange program. When Executive Exchange members and I discuss managing staff, processes, and workflow, we often use the phrase “trust but verify,” which was made famous by former President Ronald Reagan.

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Launching a New Year of Development for Young Professionals

As BN360, the Partnership’s young professional engagement and development program, kicks off its 2019 programming year, we sat down with Rachael Herrmann, our BN360 Program Manager, to learn more about BN360 and how it can help young professionals throughout the region achieve their professional goals in 2019.   Q: For those who might be unfamiliar, can you give us an overview of BN360?  Rachael: BN360 is

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Getting Creative to Get Results

Written By: Kayla E. Klos, Counsel at Harter Secrest & Emery, LLP Inspiring creative thinking in others requires creative leadership.  I recently had a conversation with a chief executive officer who wished her management team challenged her more because she believes it will lead to better, more thoughtful solutions that benefit

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Leadership: Balancing Art, Craft, and Science

Leadership: That process in which one person sets a purpose or direction for one or more other persons, and gets them to move along together with him or her and with each other in that direction with competence and full commitment. (Clement & Jaques. Executive Leadership 2009) Leadership: Adding value to

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How to Have an Effective Team Meeting

Reality Check: Whenever I cover meeting management, I feel a need to apologize for telling people what they already know. Who has not heard you should have an agenda? Keep a task list? Record decisions? Then I see when working with project teams when a meeting task is assigned; even

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Making Your Project Team Meeting Successful

You have been assigned to lead an important project, you know the team members and understand the objectives and resources. Now you are ready to have your first project team meeting. How can you prepare to ensure that the meeting goes well? This initial meeting sets the stage for the

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Solution Focused Coaching – Stop The “Why”

STOP THE WHY NONSENSE! ‘Why’ is an instinctive question. Asked hundreds of times every day in organizations, and much of it is helpful. It is important to understand why a manufacturing process has failed, why a car broke down or why your fire alarm went off. It can be enlightening

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Executive Exchange

Why Young Managers Must Have The Proper Skill Set

Per research by Harvard Business Review, the typical person steps into a manager role around the age of 30. Also, per this study, the typical manager receives her first formal leadership training around age 42. It can be concluded that the majority of today’s managers operate in leadership positions for

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